At Creafish Studio, our top priority is your satisfaction with our services. If, for any reason, you find yourself unsatisfied with our work, please don’t hesitate to get in touch with us promptly, and we will make every effort to resolve any issues you may have. However, if the need for cancellation arises, we have a clear and fair refund policy in place:
Full Refund: Should you decide to cancel our services before we commence work on your project, we will promptly issue a full refund for the total amount paid.
Partial Refund: In cases where we have already initiated work on your project but have not yet completed it, we will issue a partial refund proportionate to the work completed up to that point.
No Refund: Once we have successfully completed your project and delivered it to you, we are unable to provide a refund.
Please be aware that the refund will be processed using the same payment method that was used during the initial purchase. Our aim is to complete the refund process within 7-10 business days.
We reserve the right to modify this policy without prior notice. By availing our services, you acknowledge and accept the terms and conditions outlined in this policy.
If you have any questions or concerns about our services or this refund policy, please don’t hesitate to reach out to us at [Contact Email Address]. We are here to assist you in any way possible.